FREQUENTLY ASKED QUESTIONS

Do you need a bundle?

Anyone living in Mecklenburg County that has a need for clothing and household items can shop for free for themselves and members of their household at the Crisis Assistance Ministry Free Store. Pregnant women and mothers with infants up to six months of age can request a Baby Bundle at the time of their visit to the Free Store. If you have already shopped at the Crisis Assistance Ministry Free Store this month, you will need to wait 30 days until you can visit the Free Store again and pick up your Baby Bundle (availability based on inventory).

What gender and sizes of baby clothes do you accept?

We accept any new or gently used boys, girls or gender-neutral infant clothing sizes newborn to 12 months.  Our bundles are a mixture of new and gently used items.  We gladly accept both.

What types of clothing, toys and books do you accept?

We gladly accept the following new or gently used clothing and baby essentials:

  • Baby Blankets
  • Infant Hats
  • Socks
  • Bibs
  • Burp Cloths
  • 0-12 month short or long sleeved onesies
  • 0-12 month outfits
  • 0-12 month sleepers/PJs
  • Age appropriate books- prefer new over used
  • NEW infant toys such as rattles or teethers

Who receives the donations of baby clothing and essentials?

Great question! Baby Bundles relies on a number of partners to get our Bundles into the hands of those who need them most. These partners identify who receives a Baby Bundle based on their criteria to determine a family in financial need. Check out our Home Page to see all of our Community Partners.

What condition do the clothes need to be in for Baby Bundles to accept them?

We accept clean clothing with no visible stains. A good rule of thumb: Please consider whether you would dress your own children in the clothing before donating to Baby Bundles.

What if I have brand new clothes with the tags still on? Do you want them? Do you want the tags left on?

Yes, we accept new clothing! Please leave the tags on to help us determine sizing.  It would be helpful if you could white out or remove the actual price on the tag!

Do you accept infant clothing that has been personalized or monogrammed?

We do not but thank you for asking.

What types of baby books can be donated?

We welcome any age appropriate paper or hardback books in good condition. Please: No chewed book covers or ripped pages!

What if I would like to donate clothing for children older than 12 months?

While we would love to accept everything, we have limited shelf space and ask that you donate your larger-sized baby clothing to another non-profit organization serving children in our community. Anything donated to Baby Bundles that does not fit our size criteria will be donated to Crisis Assistance Ministry.

Can I donate other baby items such as strollers, ExerSaucers, Pack’n’Plays, cribs, infant and car seats, and crib bedding?

We hope to one day accept these items but we can not accept these items at this time. If you have items such as these that you would like to donate, please consider another non-profit organization that assists children in our community such as Crisis Assistance Ministry.

Does your organization accept baby wipes, diapers, or formula?

We suggest donating baby wipes, diapers and formula to Bottles N Bottoms.

I’m ready to donate! How can I get my items to Baby Bundles?

We a number of drop locations.  Check out our Donate Page for a complete listing.

Can I donate money instead of clothing and books to your organization?

Yes!! We gladly accept any monetary donations.  Checks can be made out to Baby Bundles and mailed to PO Box 12303 Charlotte, NC 28220. Credit card and Paypal donations can be made here. You will receive a BIG thank you and a tax form for your records.

How can my organization partner with Baby Bundles?

Baby Bundles welcomes the opportunity to partner with companies and/or non-profits in the Charlotte area. Please email us at info@babybundlesnc.org or call us at 980-349-8551 to discuss!

How can I get involved and volunteer with Baby Bundles?

Baby Bundles is always in need of volunteers to help assemble bundles, deliver bundles to our partners, and work in our warehouse.  You can contact us if you have the time to give or have a work team, church youth group, Sunday School class, middle school-age children or High School teenagers needing volunteer hours.  We would be happy to put them to work so give us a call and see if you can join us for a future volunteer opportunity.  You can contact us at 980-349-8551 or email us: info@babybundlesnc.org.

If we have not answered your question(s), please email us at info@babybundlesnc.org and we will be happy to help you.